Troubleshooting

HPTLC PRO SYSTEM reset

A HPTLC PRO SYSTEM reset can be executed when the HPTLC PRO SYSTEM is in a critical state. It:

• Aborts any executing step

• Removes any in-progress sequence of the HPTLC PRO SYSTEM

• Performs a reset of each module of the HPTLC PRO SYSTEM

• Initializes the HPTLC PRO SYSTEM again automatically (see Understanding the HPTLC PRO Module and HPTLC PRO SYSTEM initialization)

Therefore, a validation popup is used to prevent any unwanted reset. Also, the need to write the name of HPTLC PRO SYSTEM to validate the reset will prevent resetting the wrong System in case of multiple systems.

This will also modify any corresponding opened analyses. The running step(s) are just be marked as aborted, and the user has to abort the step(s) in the analysis before trying again when the HPTLC PRO SYSTEM is available.

Important

Before restarting the step(s), the user should verify the state of the HPTLC plate, as the reset may have put it in an unusable state. In most cases, it is better to start again the whole analysis.