Installation of TLC Visualizer 2/3 camera

Camera driver installation

  • Browse the visionCATS disc for the correct driver (bdriver_usb64.msi or bdriver_usb64_w10.msi for Windows 10 / 11) and install it

  • Connect the camera with the computer

  • Restart your pc

If the TLC Visualizer 2/3 is not recognized by visionCATS check the following:

  • Is the instrument switched on?

  • Is the camera (USB3) and the TLC Visualizer 2/3 (serial) connected with the pc?

  • Is the green light at the camera on?

  • Is the firmware of camera and TLC Visualizer 2/3 up to date?

Warning

Some USB3 controllers have some issues with the camera, like the Intel® USB 3.0 eXtensible Host Controller. The camera will not be anymore recognized after the PC was in sleep or hibernation mode. In this case, restart the machine.

Warning

By default, Windows can put USB controllers to sleep, see Disable USB selective suspend setting to disable it.