Installation of TLC Visualizer 2/3 camera
Camera driver installation
Browse the visionCATS disc for the correct driver (
bdriver_usb64_w10.msifor Windows 10 / 11) and install it
Connect the camera with the computer
Restart your pc
If the TLC Visualizer 2/3 is not recognized by visionCATS check the following:
Is the instrument switched on?
Is the camera (USB3) and the TLC Visualizer 2/3 (serial) connected with the pc?
Is the green light at the camera on?
Is the firmware of camera and TLC Visualizer 2/3 up to date?
Some USB3 controllers have some issues with the camera, like the Intel® USB 3.0 eXtensible Host Controller. The camera will not be anymore recognized after the PC was in sleep or hibernation mode. In this case, restart the machine.
By default, Windows can put USB controllers to sleep, see Disable USB selective suspend setting to disable it.